Hollard car insurance: review, contact numbers and claims

Hollard says it believes in the power of intermediaries and delivers through brokers, advisers and partners. For car cover, that means you normally deal with a broker, not with Hollard directly.

The partner route matters too. Naked is a fully online car insurer underwritten by Hollard, and Dotsure is a separate licensed insurer that Hollard shares ownership in. Whichever route you take, confirm the underwriting entity on your policy schedule and check the licence on the FSCA register so you know who stands behind the cover.

• Hollard's own car insurance page sends drivers to a broker; it has no direct online quote form. Hollard says it delivers through brokers, advisers and partners. (hollard.co.za)
• Hollard states its model is intermediary-led (brokers, advisers, partners). (hollard.co.za)
• Fully digital option: Naked is a 100% online car insurer platform that Hollard underwrites (Hollard links to naked.insure). (hollard.co.za)
• Dotsure, also linked from Hollard's car page, is a separate insurer, not a Hollard product. (hollard.co.za)
• Comprehensive cover includes a courtesy vehicle while yours is being repaired or serviced, and transit cover. (hollard.co.za)
• Optional extras at an extra premium: car hire while yours is being repaired, and off-road / 4x4 cover. (hollard.co.za)
• The same policy can extend to motorbikes, trailers, caravans, watercraft and quad bikes; all benefits are subject to limits that depend on the product chosen. (hollard.co.za)

Hollard's car insurance page describes comprehensive cover. It includes a courtesy vehicle while your car is being repaired or serviced, and transit cover.

Optional extras at an extra premium include car hire while your car is being repaired, and off-road or 4x4 cover. The same policy can extend to motorbikes, trailers, caravans, watercraft and quad bikes. All benefits are subject to limits that depend on the product you choose, so ask your broker for the limits in writing.

The page does not describe [third party fire and theft](/claims/third-party-fire-and-theft-claim/) or third party only cover. If you want a cheaper, more limited policy, ask your broker whether Hollard offers one, and compare it with other insurers.

Checked on 29 September 2026 against Hollard's official website. Numbers and channels change, so confirm on the linked page before you call. Hollard will not ask you to pay into a new bank account over the phone; hang up and call the official number if anything feels off.

Sources: hollard.co.za/contact-us, hollard.co.za/for-policyholders.

Hollard's site has no direct online quote form and no car-specific phone number. You have three routes:

• A Hollard broker or adviser. Hollard's car page says to contact a broker, and its site has a broker finder at hollard.co.za/broker-tool.
• Naked. This is the fully online option, and Hollard underwrites it. See our Naked review for how it works.
• Dotsure. A separate insurer that Hollard's car page links to. See our Dotsure review.

Hollard's group number is 0861 000 107. It is a head office line, so ask your broker who to call for a car claim.

Excess is your share of each claim. Hollard's car page does not state amounts, so ask your broker for the basic excess and any extra excesses in writing before you accept the policy.

Non-disclosure is the leading cause of reduced or rejected claims. If your overnight parking, regular driver or vehicle use does not match your declaration, even an honest error can cost you cover. Standard exclusions such as driving over the alcohol limit, an invalid licence and wear and tear apply across insurers. Read the exclusions in your own wording.

This is orientation, not a quote. Premiums depend on your car, area, age, claims history and excess choice, so get a real quote and compare on like-for-like cover.

On the plus side, Hollard brings scale and an established name, a comprehensive product with a courtesy vehicle and transit cover, useful optional extras, and a digital route through Naked.

The trade-offs: you cannot get a quote directly from Hollard, the car page publishes no excess amounts or car-specific phone number, and if you buy through a brand it underwrites, your experience depends on that brand. Compare a Hollard broker quote, Naked and at least one other insurer on like-for-like cover and excess before deciding.