Virseker car insurance: review, contact numbers and claims

Virseker is a product of Auto & General Insurance Company Limited, a licensed non-life insurer that is a subsidiary of Telesure Investment Holdings. Its brand is built around the Afrikaans community, and it says it has paid R130 million to Afrikaans education over 12 years through the Virseker Trust.

That makes it a personal cover option for individuals and families rather than a commercial or specialist insurer. Confirm the underwriter on your policy schedule and check the licence on the FSCA register before you rely on the cover.

• Car range: Comprehensive, Third Party Fire and Theft, Third Party Only, 4x4/SUV (Veldbakkie) and Kompak. (virseker.co.za)
• Kompak is lighter cover for cheaper cars, three plans, for cars worth up to R250 000. (virseker.co.za)
• Cash-back ('Gatsakbonus'): get back 25% of your first year's premiums if you stay claim-free for 4 years and pay all premiums. (virseker.co.za)
• Cash-back condition: 4 claim-free years and all premiums paid (asterisk condition on the offer). (virseker.co.za)
• Comprehensive includes third-party liability up to R20m; on third-party cover you can raise the limit to R5m, R10m or R20m. (virseker.co.za)
• Third-party liability can be increased to R5m, R10m or R20m. (virseker.co.za)
• Comprehensive policies include emergency assistance (roadside, home, legal, trauma, medical assistance). (virseker.co.za)
• Virseker markets to the Afrikaans community and says it has paid R130 million to Afrikaans education over 12 years through the Virseker Trust. (virseker.co.za)

Virseker lists comprehensive, [third party fire and theft](/claims/third-party-fire-and-theft-claim/), third party only, a 4x4/SUV product called Veldbakkie, and Kompak. Comprehensive is the widest tier and is the one that normally pays for damage to your own vehicle. Read your schedule to see exactly what your tier pays.

Kompak is lighter cover for cheaper cars, with three plans, for cars worth up to R250 000. Comprehensive includes third-party liability up to R20m, and on third party cover you can raise the limit to R5m, R10m or R20m.

Comprehensive policies include emergency assistance: roadside, home, legal, trauma and medical assistance. The Gatsakbonus cash-back offer returns 25% of your first year's premiums if you stay claim-free for 4 years and pay all premiums. It comes with an asterisk condition on Virseker's site, so read the full terms before you count on it.

Checked on 29 September 2026 against Virseker's official website. Numbers and channels change, so confirm on the linked page before you call. Virseker will not ask you to pay into a new bank account over the phone; hang up and call the official number if anything feels off.

Sources: virseker.co.za/contact-us, play.google.com/store/apps/details.

Excess is your share of each claim. We found no published basic excess amounts on the Virseker pages we read, so the figure on your schedule is the one that counts. Ask for it in writing before you accept the policy.

Non-disclosure is the most common reason claims are reduced or rejected. If your overnight parking, regular driver or vehicle use does not match your declaration, even an honest error can cost you cover. Standard exclusions such as driving over the alcohol limit, an invalid licence and wear and tear apply across insurers, so read the exclusions in your own wording.

This is orientation, not a quote. Premiums depend on your car, area, age, claims history and excess choice, so get a real quote and compare on like-for-like cover.

On the plus side, Virseker offers a wide range of car products, a cash-back offer for claim-free drivers, higher third-party liability options and emergency assistance included in comprehensive. Kompak gives owners of cheaper cars a lighter option.

The trade-offs: the website is in Afrikaans, the cash back needs 4 claim-free years, we found no published excess amounts, and there is no dedicated claims page or claims number that we could find. Compare Virseker against a couple of other insurers on like-for-like cover and excess before deciding.

We are an independent information site and not a broker, so we point you to Virseker's own channels. You can get an online quote or ask for a call back through the links in the contact table above. Have your vehicle, licence and address details ready.

Virseker's site has no dedicated claims page or claims number that we found. Use client service, the 24/7 emergency assistance line or the My Polis customer portal, and keep a reference, photos and any police case number. If a claim is declined or short-paid and the internal complaints process does not resolve it, escalate free of charge to the National Financial Ombud, which now handles short-term insurance complaints previously dealt with by OSTI.